Are you a manufacturer?
Yes. We are the leading manufacturer of industrial diamond tools
since 1998.
Do you have a warehouse in North America?
Yes. We have a warehouse in Toronto, Ontario Canada where we keep
a large inventory of our full range of products.
Where are you located?
We are located in the Great Toronto Area, Ontario Canada just
94 miles away from the famous Niagara Falls, 117 miles away from
Buffalo NY, and 250 miles away from Detroit MI.
How can I become an Ocean product distributor?
Ocean is growing fast. We are actively expanding our distribution
network. To become a part of our sales team, please contact us
:
Toll Free: 1-877-727-1034
Fax: 1-877-727-1037
e-mail: sales@oceandiamondtools.com
How can I get an Ocean Diamond Tools product catalog ?
Contact us and we will mail you a free catalog.
Do you provide samples for testing ?
Yes, we do have samples for you. To encourage you to try our products,
we charge only 50% of the price and ship samples at no charge.
How do I place my order ?
You can place an order by phone, fax or email.
Do you request a minimum order ?
No, you can order even a single item.
How fast will my order be shipped ?
In most cases, if your order is received before 3:00PM, it will
be shipped out the same day. Otherwise, it will be sent the following
day.
Do I need to pay for shipping ?
Yes. To maintain our competitive price, our customers pay for
shipping and they can select shipping routes. Usually, we choose
UPS ground service which is very reliable and at a low cost.
Do you guarantee my purchases?
Yes, we guarantee all of your purchases. If you are not satisfied,
we will be happy to exchange or refund your order.
Can you custom-make products according
to requirements?
Yes. Just let us know your requirements, and our manufacturer
will make it for you. If you have only some rough ideas but are
unsure of the possibilities, our technicians are available to
discuss and design products that will suit your needs.
How can I pay for my purchases?
We accept credit cards (VISA, MasterCard, American Express) or
company cheque if you have an account with us.